Smart Energy Consumer Collaborative

Smart Grid Customer Engagement Success Stories Report

A digital copy of a report by SGCC that spotlights the strategies and tactics employed by four energy utilities in the U.S., CenterPoint Energy, Oklahoma Gas & Electric, San Diego Gas & Electric, and Southern California Edison, to successfully engage customers with the benefits of the smart grid, smart meters, demand response and other enabling technology and devices for home energy management. The report highlights a set of successful engagement principles to serve as a resource for all industry stakeholders looking to hasten consumer awareness, acceptance and adoption of smart grid technologies and programs.

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